<p>• Developing and administering suitable collection programs/Strategy</p><p>• Achieve Bucket wise delinquency percentage and collection plan</p><p>• Monitoring and negotiating on the collection of overdue accounts</p><p>• Monitoring collection processes and operations, ensuring compliance and making recommendations on opportunities for improvement</p><p>• Product – LAP/School Loans </p><p>• Improvising the existing processes for enhancing the current business productivity</p><p>• Monitoring collection officers & collection, repossession agencies working in the designated area</p><p>• Attending to Audit comments/compliance to audit observations</p><p>• Following-up of OD/initiating recovery steps till logical conclusion</p><p>• Monitoring the KPIs of the team and performance of collection & repossession agencies</p><p>• Scanning environment and being up to date on emerging trends globally on collection analytics and building use cases</p>
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